WHO IS MERLIN?

We treat the customer like an individual, not a transaction. When customers come to our locations, they know our names, our faces, and the fact that we will provide them top of the line automotive repair services. They come back and share their experience with others because we help them achieve their long term vehicle use goals.

The magic of our business had a lot to do with helping our franchisees grow and develop. When we do our best for our franchisees, they do their best for our customers. With proven operating systems, marketing, training and field support franchising, we look to provide the best opportunities and support towards our franchisees' success.

In the end, Merlin’s business is in people, not just the vehicles they own.

CUSTOMERS LOVE
WHAT WE DO

Complete auto care
done right

Extraordinary repair
and maintenance

Rewards
and Offers

Friendly and
caring staff

Maintenance and
Service Notifications

Military and
Student Discounts

MAKING HISTORY

1975

Merlin Muffler & Brake is Founded

We opened our doors to the automotive repair industry, ready to help our neighbors with their vehicles with a high standard of service.

2006

We Became Merlin 200,000 Mile Locations

Vehicles started coming into our shops with 200,000 miles and we realized that this market of vehicles needed better and specialized service. Becoming Merlin 200,000 Mile Shops helped us focus on servicing this market to the best of our ability.

2011

The Alliance Rewards Program

The Alliance Rewards Program was created so our customers could experience the full potential of what Merlin can offer.

2012

The Drive for 200,000 Program Started

The Drive for 200,000 Program was created so you can get the most out of your vehicle’s mileage, lasting you for years to come.

2014

Driven Brands Acquired

Merlin 200,000 Mile Locations

We joined the Driven Brands line up! The acquisition gave us the opportunity to provide more intensive and complete services to customers like you and helped us expand Merlin shops further than ever before.

2019

Launch of Online Gift Card Program

Our Online Gift Card Program was created so you would be able to give the gift of complete auto care to your friends and family.

2020

We became Merlin Complete Auto Care

Now we service your vehicle from ‘A to Z’, helping you reach your long-term vehicle goals so that your engine can keep going as long as you need it.

OWN A FRANCHISE

Do you have a passion for respecting and serving your customers? Training your employees so they can reach their full potential? Are you willing to work hard, giving your best effort weekly and monthly? Are you a leader looking for a helping hand in your automotive business?

If you answered yes, let’s talk.